House Rules

COVID-19 Guidelines

For travel between 11 October and 1 December 2021, it is a requirement that we only welcome fully vaccinated guests to the resort. This means all members of your party 16 years and over will need to ensure they can provide proof of their fully vaccinated status to our staff by providing one of the following:

  • COVID-19 Digital Certificate
  • Immunisation History statement
  • Print out or photo of government-issued vaccination certificate
  • Medical Exemption Form – if claiming medical exemption
  • COVID-19 vaccination certificate through the Service NSW app (when it becomes available)

For more information on how to obtain your proof of vaccination status, please visit the Services Australia website.
 

Credit Card authorisation
  • As the registered guest, you hereby agree to be liable for all charges incurred on all accounts which you maintain with the hotel and authorise the hotel to charge your credit card if you choose not to check out.
  • You agree for the hotel to pre-authorise your credit card for a charge of $100 to cover incidentals
Non-smoking
  • The hotel is a 100% non-smoking hotel and you acknowledge there will be a $200 fee for smoking in room.
Damages
  • The hotel reserves the right to charge additional fees for any necessary cleaning resulting from damages caused by guests
Security
  • Please note: while onsite it is important you utilise the in-room safe and ensure that sliding doors are locked prior to vacating the room
IHG Rewards Membership Terms and Conditions
  • By applying for membership, you accept and expicitly authorise InterContinental Hotels Group to provide any stored personal information about you, and other information  about you, to any third parties which are affiliated within the scope of the programme, including InterContinental Hotels Group hotels in such countries where it may be situated, for use of such information for its (their) administrative, guest services, marketing and/or communication purposes or to third parties to process your personal data on behalf or where required by applicable law or in the event of a company reorganisation, merger or acquisition. They or we may contact you for marketing purposes by mail, fax, telephone or email. Also, a mailing list of IHG Rewards Members may occasionally be provided to various companies that offer goods and services that may be of interest to you. If you wish to be excluded for such affiliated third-party contacts and/or from such mailing lists, make a written request to IHG Rewards Service Centre.

 

Need help?

Sign Up

Crowne Plaza Hunter Valley Newsletter Sign Up.