We’re excited to welcome you to Crowne Plaza Hunter Valley. To keep you safe, your hotel experience might seem a little different as we have adjusted to Government Covid-19 guidelines and public health advice. There are current Covid-19 restrictions for New South Wales which are currently in place. For your safety and that of our team and the general public, please follow the travel guidelines and do not travel if you or any member of your party live, work or have travelled to any of these affected Local Government areas since 21 June 2021.

Arrival Experience

Upon entering the hotel, all guests will be required to complete the Service NSW contact tracing check-in and you will be asked for proof of check-in by our team. We kindly request that only one registered guest from your party approach our front desk when checking in. Masks are mandatory within the hotel and we ask that you adhere to the social distancing limits across all areas of the hotel.

We temporarily require guests to handle their own luggage, and where possible please utilise our Express check out service.

Some other changes you may encounter include:

Food & Beverage

Redsalt, our award winning restaurant will be closed until restrictions are lifted,  It will then return to offering dinner Thursday to Sunday.

Lovedale Bistro fresh food, cold drinks

Lovedale Bistro, located on the lower ground floor is offering relaxed Al Fresco dining, with your choice of indoor or outdoor seating 6.30am – 9pm. Lunch and dinner are available 10am-9pm with food service commencing at 11am. Bookings are recommended.  On days of lower hotel occupany, Lovedale Bistro may operate on restricted trading hours. Take out options and our in-room dining service will be available.

Breakfast served 6.30am – 10.00am in Lovedale Bistro

In line with Government restrictions we have unfortunately removed our signature buffet.  However for guests with a breakfast inclusive rate, we have a new a la carte two course breakfast with your choice of one hot and one cold option, bottomless tea and barista coffee and a complimentary pastry basket.  For guests who have a room only rate a full a la carte breakfast is available at a charge of $35 per person.  An in room breakfast experience is available for all guests with the exception of those on a breakfast inclusive rate.

Hotel Facilities

Water Park & Resort Pools

Our brand new water park is heated for your pleasure and is for the exclusive use of our hotel guests. Complete with an assortment of slides, water cannons, flumes and jets.  Hours of fun for both large and small guests.  Open 11am- 2pm.

Our main resort pool is open 6.30am – dusk.  Covid-19 cleaning procedures and social distancing requirements are in place in line with current Government restrictions.

Ubika Spa

Located on the lower ground floor open Tuesday – Saturday 9am – 5pm

Dive into relaxation in the Hunter Valley.  Offering a wide range of treatments including massage, facials, body and hair treatments.  To keep you safe you will be required to check in and out of the spa using the Service New South Wales App.  Bookings are required.

Hunter Valley Golf

Our 18 Hole Golf course operates daily between 6.30am – 5.30pm.  Bookings  are required.  Buggy and Club hire are available.  Speak to our friendly team about golf lessons and check out the wide range of accessories in the ProShop.

Sydney Brewery

The Sydney Brewery, our very own on site brew house.  Tours are available with bookings required.

Hotel Gym

Open 24 hours a day for hotel guests with a range of equipment and cardio to keep you fit.   Your room key provides you with access.  Please remember to use your mask when exercising and adhere to the social distancing limits.

 

With the current restrictions in place, many of the Hunter Valley attractions are reducing their operational hours.  Please check that the particular attractions you wish to visit are open prior to making your trip to avoid any disappointment.

Please rest assured that your safety is our top priority during your stay.  Our team are here to deliver True Hospitality during your time with us.

To learn more about Our Clean promise please see Our Clean Promise